ORDERS: Due to the COVID-19 pandemic, orders are processed and shipped within 7-14 BUSINESS days after purchase, excluding weekends and holidays. All of our products are made to order. We do have some items available for immediate shipping. Orders placed after 3 pm EST will be processed the following business day.
PAYMENT: We currently accept Visa, MasterCard, American Express, Discover, Afterpay, Sezzle, and PayPal. We do not accept personal checks, money orders, or direct bank transfers.SALES TAX: Applicable sales tax will be added to all purchases.
DOMESTIC SHIPPING: Shipping is calculated at check out.
FREE SHIPPING: We offer free USPS shipping to domestic customers on orders totaling over $100. No code needed.
All items are shipped via USPS First Class and Priority Mail and are issued tracking numbers, which usually take 3-5 business days to be delivered after the order has shipped.
Please refer to your tracking number to verify shipping. If your tracking states that your order was delivered, please contact your post office for further assistance. The Dope Chick Co. is not responsible for lost or stolen items once they have been delivered.
If USPS verifies that your order has been delivered, please email us with your order number and we will assist you with filing a claim.
The Dope Chick Co. reserves the right to cancel any order due to issues involving merchandise availability. Shipping time may vary due to the availability of merchandise, in which case, the customer will be contacted directly.